See what customers have said about their experiences with using our fire protection services.
Ron TrosclairI tried other companies before Fireline. I have not needed to try any other company for the past seven years. I wholeheartedly would endorse Fireline to anyone who requires prompt, courteous, knowledgeable technicians. I always have been impressed by what I believe to be a truly great company, staffed by great people!
R. DewittFireline has serviced two companies I worked for in the last 30 years. All interactions have been excellent. The response time is above average, you can always get a live person to assist, customer service is great. The technicians are friendly and very familiar with the products/equipment they service. I have no reason to give less than five stars at this time.
WillscotI am writing to you to inform you of what a great team you have. The level of professionalism, willingness to get the job done, expertise of product/installation, and sense of urgency is unmatched. I have never interacted with your company or another fire safety company and I tell you what, you left a great impression on our business.
Jones Lang LasSalleThey have consistently been patient, accommodating, pleasant, courteous, professional and best of all, they know their stuff. I’ve been in the building operations trade since 1999, have worked with many contractors and vendors and for more than 15 years have only trusted using one of the other popular fire/electric vendors in the area. So, when I came to work for the portfolio, I’m at now I was skeptical about using Fireline, who was already in place. But your team quickly eased those concerns. Now, I’m always confident that Fireline can handle any problem we have. Thanks again for your service and professionalism and please keep up the good work.
Futurecare Homewoodwas thoroughly impressed with the professionalism and customer service. Techs like those gentlemen are the reason I would recommend Fireline to other companies.
University of VirginiaI was blown away by the level of service that we received by your employees. They even painted the pump and I have never seen anybody care so much as to make that an effort while performing maintenance on a pump. Their professionalism and fine service is a result of the way you are managing your teams and it is clear that they all share a common vision.
M. Friedman, PEFireline is to be commended for cooperation and supervision of the project. I know Condo President was especially grateful for minimal disruption of the residents normal living patterns. The new system will help enhance life and property safety for all involved.
Alarm Tech SolutionsThe potential for proposal after proposal for replacement components and delays was there, yet these guys kept digging into it to pinpoint the problems and avoided that situation completely. You just don’t see the level of technical ability and work ethic that shines this brightly all that often.
Clifton T. Perkins HospitalIn order to complete such a massive job it requires all contractors to strictly adhere to our policies. I am never truly able to let my guard down while having contractors on site. These guys really understand the type of environment that they are in, and act accordingly. Thank you very much for having such trained, and professional staff. Job well done!
Carefree KitchensYour technicians were here today exactly on time (actually a little early). I just wanted to say we appreciated their professionalism and courtesy. Based on their review there was nothing to be done to make our old system work so they did not waste time looking at things that didn’t matter. These guys knew their business and we trust what they told us.
Westminster HouseI’m taking this belated opportunity to thank you and the entire Fireline team for going beyond, well beyond, requirements to make our affordable housing building safe. As we perform an “extreme makeover” of this property, several new voice notification and fire alarm projects needed to be accelerated or scheduled at odd hours within the past several months. Fireline was on site, timely and patient with our residents. We appreciate your team spirit and we wish you a prosperous New Year.
Yerkes ConstructionI know we have some finish line work to do but today was the biggest day to come. We passed a major milestone today at the Food Lab and I wanted to point out some important “THANK YOU” to those that punched through the big day. Fire Marshals, low water flows, and impossible approvals—you read every e-mail that required attention, you responded with solutions and you know how to treat a Fire Marshal on-site During an inspection. Thank you!
Laura SerpicoDaniel W was an absolute delight to work with. He was amazing and made sure the entire install went smoothly. He is for sure my go to. My company hired Fireline to install Dry Chem systems and they are perfect. Friendly, knowledgeable, and extremely professional. We will defiantly be working with them on future projects. Thank you for everything!